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Headshot of Dr. Jerri Bourjolly

Joretha N. Bourjolly, MSW, PhD

  • Associate Professor/Clinician Educator
  • Associate Dean for Inclusion
  • Research Interests

    The management of multicultural conflict

    Social and economic implications of managed care for women with breast cancer

    Utilization of medical health services for Medicaid-eligible women diagnosed with breast cancer

    Access and clinical outcomes of health care for SMI women in managed care settings

    Evaluation of PRIME

    Joretha Bourjolly, PhD, is an Associate Professor/Clinician Educator at the University of Pennsylvania School of Social Policy & Practice (SP2) and serves in the role of Associate Dean for Inclusion. Her current scholarship focuses on understanding the origins of critical incidents in multicultural contexts and interventions to de-escalate and manage conflict based on race, culture, and gender. The majority of her research has examined personal, cultural, and social factors that impact healthcare access and disparities. Her particular focus has been on substantive issues for vulnerable populations. For women with breast cancer, she’s investigated provider and patient perspectives of managed care on health seeking behaviors and medical decision making. She has also examined barriers to the recruitment of minorities to clinical trials, racial differences in coping and functioning with cancer, and the use of social and religious supports.

    Dr. Bourjolly’s scholarship also includes racial/ethnic differences in perception of illness, service utilization, and support mechanisms for patients and individuals with severe mental illness. Research with women with severe mental illness has highlighted their difficulties navigating the healthcare system and important methodological considerations for using focus groups to collect data with this population. Dr. Bourjolly has also researched staff, agency, and health system factors that contribute to inequities in home healthcare outcomes and examined maternal and provider perspectives related to accessing pediatric healthcare for homeless children living in shelters.



    office: 215.898.5524

    fax: 215.573.2099



    3718 Locust Walk, McNeil Building
    Philadelphia, PA 19104-6214





    Standing Faculty | Office of the Dean | Faculty | School Administration


    MSW | MSSP | NPL | DSW | PhD

    Research Areas(s)

    Identity, Immigration, Racism

    Related Links

    Curriculum Vitae >